Mary's Travel & Tourist Services



Phone: +420 222 254 007
Fax: +420 222 252 215
GSM: +420 603 553 333
+420 603 185 501
(non stop)
Email: travel@marys.cz
Skype: Skype Me™!
Address: Na Smetance 22
120 00 Prague 2
Czech Republic
Opening hours: Mon – Fri 9:00 - 19:00
Saturday - Sunday 10:00 - 17:00



Mary's - Company history

Mary's Travel & Tourist Services located in the centre of Prague has been on the market of incoming travel agencies since 1991. The basic product is accommodation in all categories within Prague and Czech Republic as well as other services connected to the incoming travel industry. In 2002 these services were extended to Hungary and Slovakia.

Mary's - Team

Katerina
sales manager
Veronika
sales manager
Dori
sales representative
Jana
sales representative
Viki
sales representative

Mary's - Services

Our multi-lingual, professional and friendly staff is ready to answer any of your questions every day in the year, even on weekends and holidays.

Accommodation service - accommodation in comfortable, fully furnished private apartments located in the most romantic parts of central Prague within walking distance from the major sights. Our large database also includes hotels, hostels, pensions in and around the centre in all categories to meet any requirements and budgets of large groups or individual travelers.


Transfers - airport / railway station transfers upon arrival or departure as well as during the stay to any destination within the Czech Republic according to individual requirements.


City tours, trips, cruises - guided tours throughout Prague in 22 foreign languages either walking or by bus / mini-van, boat cruises, day trips to other historical Czech towns such as Cesky Krumlov, Kutna Hora, Karlstejn, etc. Active holiday programs.


Tickets to cultural events - booking tickets to concerts, theaters, any other cultural performances in advance. Providing information on schedules.


Restaurants, clubs, leisure recommendations or reservations - most popular and famous restaurants as well as places unknown for tourists, all according to the clients' wish and budget.


Outgoing services - tailor-made packages in Hungary and Slovakia upon request.


Mary's - References

We are members of the Association of Tour Operators and Travel Agencies of the Czech Republic (AČCKA). Our agency is recommended by the guide-books Lonely Planet, Rough Guide, Time-Out, Petit Fute and Prague in your pocket, Sormenten Praga, Sormenten Csehorszag .

Over 19 years of experience · reliable services 12 hours a day, 7 days a week, 365 days a year · discounts all year · online reservation&payment possibility · full travel service provided · no hidden fees · 97% of our former clients would use our services again


Mária Jägerová - Mary's: CZ485820203
Mary's s.r.o.: CZ25713906
Mary's Agency s.r.o.: CZ26119765

Our business activities outside the Czech Republic:

Stockholm, Sweden, E.U.
Stockholm, Sweden, E.U.
London, U.K., E.U.
London, U.K., E.U.
Oslo, Norway
Oslo, Norway
Budapest, Hungary, E.U.
Budapest, Hungary, E.U.
Luxembourg, Luxembourg, E.U.
Luxembourg, Luxembourg, E.U.
Dublin, Ireland, E.U.
Dublin, Ireland, E.U.
Riga, Latvia, E.U.
Riga, Latvia, E.U.
Vilnius, Lithuania, E.U.
Vilnius, Lithuania, E.U.
Budapest, Hungary, E.U.
Budapest, Hungary, E.U.
American Soc. of Travel Agents
American Soc. of Travel Agents
Utrecht, Netherlands, E.U.
Utrecht, Netherlands, E.U.
Moscow, Russia
Moscow, Russia
Deauville, France, E.U.
Deauville, France, E.U.
Budapest, Hungary, E.U.
Budapest, Hungary, E.U.

Mary's Newsletters

newsletters Mary's newsletter is ideal way to be informed about everything that is currently happening in Mary's travel agency or Prague, without spending any time for such actions. If you belong among the people that like to have an overview of up-to-date special offers, accommodation discounts, tours, trips or upcoming cultural or sport events an much more, do not hesitate and sign up for our newsletter.


Mary's Newsletter » November 2013 - January 2014 (PDF)
Mary's Newsletter » April - June 2013 (PDF)
Mary's Newsletter » January - March 2013 (PDF)
Mary's Newsletter » November - December 2012 (PDF)
Mary's Newsletter » July - September 2012 (PDF)
Mary's Newsletter » March - June 2012 (PDF)
Mary's Newsletter » November - December 2011 (PDF)
Mary's Newsletter » October - December 2011 (PDF)
Mary's Newsletter » July - September 2011 (PDF)
Mary's Newsletter » April 2011 (PDF)
Mary's Newsletter » January - March 2011 (PDF)
Mary's Newsletter » September - December 2010 (PDF)
Mary's Newsletter » April - June 2010 (PDF)
Mary's Newsletter » January - March 2010 (PDF)
Mary's Newsletter » September - December 2009 (PDF)
Mary's Newsletter » June - August 2009 (PDF)
Mary's Newsletter » March - June 2009 (PDF)


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Terms And Conditions


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RESERVATIONS

Private apartments

As a deposit the price of the first night should be guaranteed/paid, the rest in the Mary's Travel Agency (Italska 31, Prague 2) where the check in is done, at arrival, preferably in cash (EUR/CZK).
In case the reservation is for more than 7 nights this deposit will be for 2 nights, in case the stay will be longer than 10 nights, it is 3 nights, if the reservation is for TOP term, the deposit is 100% of the final price. 10% mark-up is charged for 1-night stays.

Payment possibilities:

  1. ON-LINE PAYMENT by credit card as deposit, the rest at arrival in cash The price of the first night can be paid right away, online, by credit card (Visa / Visa Electron / Mastercard / Maestro), on the secure website of the Česká Spořitelna a.s Bank (one of the biggest Czech banks, member of the Erste Group, the Bank of the Year 2009, 2010, 2013 in Czech Republic).
  2. GUARANTEE by credit card, full payment at arrival in cash The price of the first night will be authorised (blocked, not charged) on the given credit card (Visa, MasterCard, Amex) instantly as a guarantee.
  3. Payment by bank transfer as deposit, the rest at arrival in cash The price of the first night should be transferred to our bank account (EUR / CZK / USD / HUF) according to the details sent by the Mary's Travel Agency (including the 1,5% handling fee, min 8 EUR).
  4. Hotels, pensions, hostels

    A full payment in advance is required according to what the Voucher will be sent (which proves the reservation and the payment) so there is no need to come to the Mary’s Travel Agency at arrival.

    Payment possibilities:

    1. ONLINE payment by credit card right away 5% discount is automatically deducted from the final amount. As the availability has already been checked in the chosen hotel, the price of the stay can be paid right away, online, by credit card (Visa / Visa Electron / Mastercard / Maestro), on the secure website of the Česká Spořitelna a.s Bank (one of the biggest Czech banks, member of the Erste Group, the Bank of the Year 2009, 2010, 2013 in Czech Republic).
    2. OFFLINE Payment by credit card A link to the secure website of the Česká Spořitelna a.s Bank will be sent where the payment can be made by credit card (Visa / Visa Electron / Mastercard / Maestro) until a set date.
    3. Payment by bank transfer The price of the stay should be transferred to our bank account (EUR / CZK / USD / HUF) according to the details sent by the Mary's Travel Agency (including the 1,5% handling fee, min 8 EUR).
    4. City tours, trips, cruises, tickets for cultural events

      Advanced full payment or credit card guarantee for the full amount required.

      Group reservations

      Payment plan for group reservations for more than 11 people as follows:
      1st payment - 25 % of the total price that has to be payed within 1 week after the reservation
      2nd payment - 75 % of the total price that has to be settled 1 month prior to arrival at the latest.

      Cancellation policies

      All cancellations or reservation changes must be done in written form. If the cancellation fees are lower than the deposit the difference will be paid/credited back to the client. Individual cancellation policies apply for group reservations (more than 11 people).
      Unless the below listed cancellation conditions apply, Mary’s Travel Agency reserves the right to charge a cancellation fee of 300 CZK for individual reservations or a 5% fee of the confirmed services (for group reservations for more than 11 people). These conditions applies for all accommodation and service reservations made by Mary's Travel Agency.

      Private apartments

      SEASON
      5.1-26.12.2013

      • cancellations more than 48 hours prior to arrival - only cancellation fee 300 CZK has to be paid
      • cancellations 48 - 0 hours prior to arrival - price of the first night has to be paid


      TOP TERMS/HOLIDAYS
      27.12.2013-5.1.2014

      • cancellations 21 - 11 days prior to arrival - 15 % of the total amount has to be paid
      • cancellations 10 - 7 days prior to arrival - 30 % of the total amount has to be paid
      • cancellations 6 - 0 days prior to arrival - total price has to be paid


      GROUP RESERVATIONS - reservations for more than 11 people

      • cancellations 30 days prior arrival - 10% of the total amount has to be paid
      • cancellations 21 days prior arrival - 30% of the total amount has to be paid
      • cancellations 14 days prior arrival - 50% of the total amount has to be paid
      • cancellations 7 days prior arrival - 80% of the total amount has to be paid
      • cancellations 3 - 0 days prior arrival - 100% charge (no refunds)


      Mary's reserves the right to make last minute changes to apartment reservations due to unexpected reasons beyond its control such as technical inconveniences etc. An apartment of an equal or higher standard (considering quality, size, location etc.) will be offered to a client according to availability.
      No price reduction will be offered if providing a same or higher quality accommodation alternative.

      Hotels, pensions, hostels

      For cancellations more than 48 hours prior arrival the cancellation fee 300 CZK will be charged, for cancellations less than 48 hours prior arrival you will be charged the amount of the first night, unless there are determined stricter criteria for cancellation conditions by individual hotels, hostels or guest houses. For top terms individual cancellation conditions apply.
      For group reservations (more than 11 persons) individual cancellation conditions apply - according to the conditions of the hotel.

      Tickets for cultural events

      Cancellation conditions depends on the type of the ticket, but in case the ticket is already purchased, no refunds are possible.

      City tours, trips, cruises

      Individually depending on a type of tour/cruise. Information will be provided upon reservation request.

      Long Term Renting

      Reservations for 21 days and more:

      • Reservations for 21 days up to 2 months: cancellations 31 - 11 days prior arrival - 20% charge
      • Reservations from 21 days up to 2 months: cancellations 10 - 0 days prior arrival - 100% charge (no refunds)
      • Reservations from 2 months and up to 4 months: cancellations 31 - 15 days prior arrival - 30% charge
      • Reservations for more than 2 months and up to 4 months: cancellations 14 - 0 days prior arrival - 100% charge (no refunds)
      • Reservations for more than 4 months and up to 6 months: cancellations 31 - 22 days prior arrival - 40% charge
      • Reservations for more than 4 months and up to 6 months: cancellations 21 - 0 days prior arrival - 100% charge (no refunds)
      • Reservations for more than 6 months: cancellations 31 - 0 days prior arrival - 100% charge (no refunds)

      Complaints

      Any complaints have to be given to Mary's office immediately, in written form, during the stay. Mary's is not responsible for any complaints received from clients after departure.

      Miscellaneous

      Guarantee against damages for private apartment reservations: In case of the credit card authorization, the pre-authorized amount will be used as a guarantee during the stay. In case of payment in advance by credit card or by bank transfer, a guarantee (1.500,- CZK/ person, maximum 5.000,- CZK/apartment) in cash is required upon check-in - it will be returned upon departure unless damages were proved to have been made during the stay. The charge for lost or not returned keys is at least 1000,- CZK.

      Hotels, pensions, hostels may also require a certain guarantee upon arrival.
      Mary's Travel Services is a mediator agency, therefore for the services provided at the accommodation solely the accommodation provider is responsible. All complaints or problems regarding the accommodation itself has to be solved right on the spot, with the accommodation provider.

      Check-in and all the necessary administration and payment for private apartments is settled in our office. The office is opened daily 9:00 - 19:00, during the weekends from 10:00 - 17:00. In case of a later arrival it is recommended to order an arrival transfer service. In this case the driver takes the clients directly to the apartment and they are expected the next day morning in the office to settle the payment and administration.

      Check-in for our private apartments starts at 2:00 pm, check-out time is 10:00 am. Check-in/out times for hotels, pensions, hostels are individual, usually around 10:00 and 14:00. Early check-ins/outs may be arranged upon request, however are not guaranteed.

      Prices on the website in foreign currencies (EUR, USD, etc.) are only for your information. Calculation for a final confirmation will be done according to the daily exchange rate.

      Accepted credit cards are: VISA, VISA ELECTRON, MC, MAESTRO.

      Bookings made with Mary's Travel do not include any type of insurance. It is the client's responsibility to obtain these as well as visa, valid passport or any other documents required concerning customs, health or other regulations. Mary's is not responsible for any expenses caused by client's failure to observe these.

      It is also the client's responsibility to check all the documents issued or provided by Mary's (vouchers, entrance tickets, coupons etc.)

Czech republic is not only Prague! 
Have you visited any of the 12 UNESCO Heritage Sites scattered all around the country? 

https://www.youtube.com/watch?v=a3ezBXebEtc Czech republic is not only Prague! Have you visited any of the 12 UNESCO Heritage Sites scattered all around the country? https://www.youtube.com/watch?v=a3ezBXebEtc
The Other World (exhibition)
When: 24.7.2014-12.7.2015
Where: Ethnographical Museum – Musaion
Exhibition labels and text panels are also in English language.
The exhibition presents to the visitors the theme of dying and death in folk culture in the 19th and at the beginning of the 20th century. It describes the habits of the past that were related to dying, death of a human being and his way to the grave and last sleep. The theme of dying, death, funeral and the related habits is presented through the objects used when manipulating with the corpse (e.g. coffin, cross for the coffin, funeral and mourning textiles).

http://www.nm.cz/Historical-Museum/Exhibitions-HM/The-Other-World.html The Other World (exhibition) When: 24.7.2014-12.7.2015 Where: Ethnographical Museum – Musaion Exhibition labels and text panels are also in English language. The exhibition presents to the visitors the theme of dying and death in folk culture in the 19th and at the beginning of the 20th century. It describes the habits of the past that were related to dying, death of a human being and his way to the grave and last sleep. The theme of dying, death, funeral and the related habits is presented through the objects used when manipulating with the corpse (e.g. coffin, cross for the coffin, funeral and mourning textiles). http://www.nm.cz/Historical-Museum/Exhibitions-HM/The-Other-World.html
Pack your baggage! You shouldn't miss this! :) Pack your baggage! You shouldn't miss this! :)
SIGNAL | Prague Light Festival 

SIGNAL | Prague Light Festival is the largest showcase of light art and emerging technologies in the Czech Republic. It is also the most-visited cultural event. Its first edition attracted almost 250,000 visitors. SIGNAL turns the public spaces, squares, streets, and parks of Prague, into a giant and shining gallery. The festival offers technologically advanced light installations, including many interactive ones, as well as large-scale video mapping projections. Some of the works have already been successfully presented at light festivals abroad; however, a majority of the 20 featured projects has been created for their world premieres at SIGNAL.

October 16-19, 2014 | Free entry for everyone.

http://www.signalfestival.com/2014/en/ SIGNAL | Prague Light Festival SIGNAL | Prague Light Festival is the largest showcase of light art and emerging technologies in the Czech Republic. It is also the most-visited cultural event. Its first edition attracted almost 250,000 visitors. SIGNAL turns the public spaces, squares, streets, and parks of Prague, into a giant and shining gallery. The festival offers technologically advanced light installations, including many interactive ones, as well as large-scale video mapping projections. Some of the works have already been successfully presented at light festivals abroad; however, a majority of the 20 featured projects has been created for their world premieres at SIGNAL. October 16-19, 2014 | Free entry for everyone. http://www.signalfestival.com/2014/en/
LADY GAGA`S ARTRAVE
When: 5.10.14, 19:30
Where: O2 Arena, Prague
Lady Gaga with her unbelivable show is coming back to Prague! LADY GAGA`S ARTRAVE When: 5.10.14, 19:30 Where: O2 Arena, Prague Lady Gaga with her unbelivable show is coming back to Prague!
Exposition
The History of Floods in Prague 
Where: The Main Prague Muzeum Building, Na Poříčí 52/1554
When: 30. 4.–19. 10. 2014

The City of Prague Museum will present its collections to commemorate the one-year anniversary of the June 2013 flood, the most recent one in Prague. The increased level of the River Vltava and its tributaries caused a threat to the streets of Prague and its inhabitants every year; some periods were worse than others. Although the residents of Prague were aware of the risks of flooding, the water always brought destruction and suffering. Similar to other parts of Bohemia, Prague was spared from destructive floods in the 20th century. The first great flood hit the country at the beginning of the new millennium, in 2002.  

http://en.muzeumprahy.cz/the-history-of-floods-in-prague/ Exposition The History of Floods in Prague Where: The Main Prague Muzeum Building, Na Poříčí 52/1554 When: 30. 4.–19. 10. 2014 The City of Prague Museum will present its collections to commemorate the one-year anniversary of the June 2013 flood, the most recent one in Prague. The increased level of the River Vltava and its tributaries caused a threat to the streets of Prague and its inhabitants every year; some periods were worse than others. Although the residents of Prague were aware of the risks of flooding, the water always brought destruction and suffering. Similar to other parts of Bohemia, Prague was spared from destructive floods in the 20th century. The first great flood hit the country at the beginning of the new millennium, in 2002. http://en.muzeumprahy.cz/the-history-of-floods-in-prague/
Exposition 
GLOVES
Where: The Main Muzeum Building, Na Poříčí 52/1554
When: 1. 7. – 28. 9. 2014 
The City of Prague Museum has a remarkable  collection  of nearly two hundred of gloves. We take the liberty to place the most interesting ones on display.
Gloves are important and very old parts of clothing.  The earliest mentions are found in the Old Testament of the Bible in the story of Isaac blessing  Esau and Jacob. When Isaac was very old he sent his son to hunt game and prepare a meal for him so that Isaac could bless him before he would die. Mother Rebekah overheard what he had said and told the younger son Jacob to put on a garment of goat hides and leather gloves so that the blind  Isaac would  believe he was Esau and bless him first. Gloves existed already in Ancient  Egypt, Greece, and Rome when various  types were used.
The museum collection  includes men’s gloves too; they are copies of ceremonial gloves as parts of guild uniforms.
http://en.muzeumprahy.cz/gloves/


Exposition GLOVES Where: The Main Muzeum Building, Na Poříčí 52/1554 When: 1. 7. – 28. 9. 2014 The City of Prague Museum has a remarkable collection of nearly two hundred of gloves. We take the liberty to place the most interesting ones on display. Gloves are important and very old parts of clothing. The earliest mentions are found in the Old Testament of the Bible in the story of Isaac blessing Esau and Jacob. When Isaac was very old he sent his son to hunt game and prepare a meal for him so that Isaac could bless him before he would die. Mother Rebekah overheard what he had said and told the younger son Jacob to put on a garment of goat hides and leather gloves so that the blind Isaac would believe he was Esau and bless him first. Gloves existed already in Ancient Egypt, Greece, and Rome when various types were used. The museum collection includes men’s gloves too; they are copies of ceremonial gloves as parts of guild uniforms. http://en.muzeumprahy.cz/gloves/
Travel over Prague online! :)


http://youtu.be/xfo2gvt2OlI Travel over Prague online! :) http://youtu.be/xfo2gvt2OlI
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